Personal Data Register

We implement various schemes, including those for old-age pension (AOW), child benefit and personal care budgets (PGB). In order to do our work as best as we can, we use data such as:

  • name and address
  • email address and telephone number
  • personal data, such as burgerservicenummer (BSN ), marital status, date of birth, place and country of birth, nationality and bank account number
  • employers’ data, such as payroll tax number and registration number with the Chamber of Commerce
  • criminal justice data, such as data on imprisonment, detention or placement in a closed treatment facility
  • medical data, for example, to process claims under the Asbestos Victims Compensation Scheme or the schemes and regulations for former members of the resistance and victims of war

Storage of documents

We abide by the Public Records Act, which states that all our documents must be stored safely and be easily retrievable, whether hard copy or electronic documents. We keep a list of the documents we store and for how long. Documents are destroyed after the prescribed retention period has ended. 

For example, documents are kept for another 7 years after a pension or benefit has been stopped. This is because the law gives us 7 years to reclaim overpayments or impose a fine or sanction if necessary. Or it could be because someone may still be eligible for a payment.

The register will be extended to include more data in the next few years.

Data Protection Officer

We protect your personal data. We believe this is important, and it is also obligatory under the General Data Protection Regulation (GDPR). For this reason, we have appointed a Data Protection Officer (DPO). The DPO is a privacy professional who makes sure that we abide by the law on privacy. If you have a question or comment about the use of your personal data, you can contact our DPO.

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