The story of the SVB
The SVB implements pension and benefit schemes
The Sociale Verzekeringsbank (SVB) is the organisation that implements the Dutch national insurance schemes including those for old age pension (AOW), child benefit (AKW) and income support for AOW pensioners (AIO supplement). The SVB is also responsible for paying salaries and invoices under the personal care budget scheme (PGB).
We make sure that our clients are aware of and receive what they are entitled to, correctly and on time. We help them as quickly as possible, the first time they contact us.
The SVB implements two kinds of schemes and legislation:
- social insurance schemes and legislation by order of the State Secretary for Social Affairs and Employment
- non-social insurance schemes and legislation by order of other authorities
To an increasing extent, the SVB also carries out tasks for municipal authorities. For instance, administration of the personal budget under the Social Support Act (Wmo), and payment of income support for people of AOW pension age (AIO supplement) under the Participation Act. As from 2010, the SVB pays out income support for all municipal authorities.
As an independent administrative body, the SVB implements social insurance schemes and regulations for various government agencies, including the Ministry of Social Affairs and Employment, the Ministry of Health, Welfare and Sports, municipalities, the UWV and the CAK.
The SVB and compliance with the rules
To implement our social security schemes correctly, we need to verify compliance with the rules. At the SVB, this involves:
- clarity about rights and obligations: prevention through information
- verification of aspects such as income and living situation
- sanctions when rules are infringed: reclamation of overpayments, imposition of fines and administrative sanctions
- fraud investigations and reporting fraud to the Public Prosecutor
The SVB has a number of principles which it applies with regard to verification of compliance and compliance policy.
The Bureaus for Belgian and German Affairs contribute to the Dutch government website Grensinfopunt, working together with the Ministry for Social Affairs and Employment, the Ministry of the Interior and the Dutch Tax and Customs Administration. 'Grensinfopunt' is an internet service counter where you can ask questions about living, working, doing business and studying abroad.