Our organisation is flexible so that we can respond quickly to new tasks and developments in society. We do this with a workforce of some 4,000 experienced staff. We can incorporate new implementing tasks into our organisation and adapt where necessary to ensure the best possible service.
The Board is accountable to the Minister of Social Affairs and Employment for our performance. Meet the members of the Board.
Simon Sibma (1960) is Chair of the Board of Directors. ‘People can rely on the SVB to make sure they receive what they are entitled to, whether it is AOW pension, child benefit, a personal care budget or another benefit we pay. I am committed to making this as simple as possible, for our clients as well as our staff.'
Before joining the SVB, Simon was managing director of the Central Judicial Collection Agency (CJIB). He previously held several positions at the Tax and Customs Administration, including director of the Tax Help Line. Simon studied fiscal economics at the university of Groningen.
- Member of NVWA audit committee
Diana Starmans (1970) is a member of the Board of Directors. ‘Providing income security is a fundamental social task. The SVB ensures this is done by maintaining reliable services to its 5.5 million customers, and by looking beyond the letter of the law to the spirit and intent of the law.’
Before she joined the SVB, Diana worked as interim municipal secretary for the municipality of Groningen and as Director of the Management Advice and Strategy Department/deputy municipal secretary for the municipality of Amsterdam. Diana studied public administration at Erasmus University of Rotterdam.
- Chair of the Supervisory Board of the Centre for Youth and Family (Centrum voor Jeugd en Gezin) in Capelle aan den IJssel
- Board Member of the Dutch Pension Register Foundation (Stichting Pensioenregister)
- Chair of the Executive Committee of the National Benchmark Group (RBB)
Director of SVB Client Service Operations
Jan ver der Vliet
IT Director, ad interim
Director of Business Operations
Director, Strategy, Law and Communication
Ronald van Rijswijk
Director, Audit Department
The Advisory Council advises the Board of Directors on decision making concerning matters of strategic importance to the organisation. The Advisory Council can provide advice either on request or on its own initiative, and acts as a sounding board for the Board of Directors. The Advisory Council is composed of the following members:
Mr R. Paas
Ms R. van den Broek
Ms M. Vogt-Claessens
Ms S.M.J.G. Gesthuizen
Ms Keklik Yucel
The Client Council of the Sociale Verzekeringsbank (SVB) is made up of SVB clients and representatives of relevant interest groups, and provides the board of directors with suggestions and advice both on its own initiative and on request. For example, it can advise on whether the rules for clients are clear enough, or whether the information we give is getting through to the right people.
As a discussion partner for the Board of Directors, the Client Council helps to improve the quality of our services, for example by making suggestions and passing on client reactions and complaints. The Client Council meets 4 to 6 times a year. There are also a number of working groups with varying participants that meet during the year to prepare recommendations.
It is not the task of the Client Council to provide assistance or mediation in the case of complaints. If you have a complaint: