We can help you manage your debts
If you are worried about money or you can no longer pay your bills and you don't know what to do, maybe we can help you.
If you have received too much money from us, you will have to pay it back. If that's a problem for you, please contact us so that we can help you find a solution. We can agree on a different payment plan, for example by giving you more time to make the repayments.
In My SVB, under ‘Schulden’, you can see how much you have to repay.
If you owe money to another organisation, for example an internet provider, and you do not repay the debt even after reminders and warning letters, your creditor can levy an attachment on your AOW pension or other SVB benefit. ‘Levying an attachment’ means asking us to keep back part of your AOW pension or other benefit to repay your debt. We will then pay that part directly to your creditor until the total debt has been repaid.
The creditor must send you their calculation of what you owe. The calculation must take your protected earnings rate into account. If you think the calculation is wrong, contact the creditor.
If your income changes or you have new debts, ask your creditor to make a new calculation of your protected earnings rate.
How high is your protected earnings rate?
Your protected earnings rate depends on your income and your living situation. If you have a partner, your partner’s income will also be taken into account for the calculation of your protected earnings rate.
If you cannot get any AOW pension or you do not receive a full AOW pension, or if your income is below the guaranteed minimum income, you may qualify for an AIO supplement. The AIO supplement can bring your income up to the level of the guaranteed minimum income.
If you are the parent of a child who needs extensive care and the child lives with you, you may qualify for child benefit at twice the basic rate.
You may be able to get some extra payments, for example rent benefit or healthcare benefit from the Belastingdienst (Dutch Tax and Customs Administration). Your municipality (gemeente) will also have special benefit schemes for people on low incomes.
If you want to know more about preventing or repaying debts, go to the following websites:
- For more information about help if you are in debt, go to the Nibud website (only in Dutch) You will be directed to an external website. This will open in a new screen.
- Read more about how to get help if you are in debt on the Dutch government website You will be directed to an external website. This will open in a new screen.
- Read how to get (and keep) your financial affairs in order on the website geldfit.nl (only in Dutch) You will be directed to an external website. This will open in a new screen.
If you have any questions
If you need any more information, you can contact us.