The Wlz insurance assessment - step by step

What happens when you apply to us for an assessment of your Wlz insurance position? Read the step-by-step explanation below.

You have received a letter from the CAK and you have applied to us for an assessment of your insurance position under the Wlz scheme.

  1. Step 2: We send you confirmation of your application

    We will send you confirmation when we receive your application. 

    If you apply via My SVB, a confirmation message will appear on your screen after you send your application.

    If you apply by post and you have a Message Box, you will receive the confirmation in your Message Box.

  2. Step 3: We start processing your application

    It can take up to 8 weeks for us to finish processing your application.

    If we need more information before we can give our decision, it may take longer than 8 weeks.

  3. Step 4: We look at the evidence and assess whether or not you are insured under the Wlz scheme

    We will contact you if we need more information or documentary evidence from you. 

  4. Step 5: We send you our decision

    If you have a Message Box, we will send our decision to you digitally. If you do not have a Message Box, we will send our decision by post.