Consultation sessions by the Bureau for German Affairs

Our consultants give consultation sessions in the border region. Read what you can ask during a consultation session, where the sessions are held, and how you can make an appointment.

Questions you can ask at a consultation session

At a consultation session, you can ask questions about accommodation, work or studying across the Dutch-German border. You can also ask questions about:

  • applicable legislation (which legislation is relevant for you)
  • your health insurance
  • child benefit 
  • old-age pension 
  • unemployment benefit, sickness benefit and incapacity benefit

For tax-related questions, please contact the Cross-Border Employment and Enterprise team (GWO team), which is a collaboration between the Dutch Tax Administration (Belastingdienst) and the German Finanzamt. 

From the Netherlands, call 0800 024 1212
From Germany, call 0800 101 1352

Make an appointment to attend a consultation session

Our consultants give consultation sessions at various locations in the border region. Select a date and location and make an appointment.

Consultation sessions by the Bureau for German Affairs
Dates Time Location
28 April 2026 9 a.m. to 12 noon Cleves, Germany
29 April 2026 10 a.m. to 4 p.m. Herzogenrath, Germany
8 May 2026 9 a.m. to 4 p.m. Venlo
11 May 2026 10 a.m. to 2 p.m. Glanerbrug
20 May 2026 10 a.m. to 4 p.m. Bad Nieuweschans
26 May 2026 9 a.m. to 12 noon Cleves, Germany
27 May 2026 10 a.m. to 4 p.m. Herzogenrath, Germany
1 June 2026 10 a.m. to 2 p.m. Aalten
10 June 2026 9 a.m. to 5 p.m. Familienleistung (digital), Gronau
12 June 2026 9 a.m. to 4 p.m. Venlo
17 June 2026 10 a.m. to 4 p.m. Bad Nieuweschans
30 June 2026 9 a.m. to 12 noon Cleves, Germany
1 July 2026 10 a.m. to 4 p.m. Herzogenrath, Germany
10 July 2026 9 a.m. to 4 p.m. Venlo
2 September 2026 10 a.m. to 4 p.m. Herzogenrath (together with DRV)
4 September 2026 9 a.m. to 4 p.m. Venlo
15 September 2026 10 a.m. to 2 p.m. Nordhorn, Germany
16 September 2026 10 a.m. to 4 p.m. Bad Nieuweschans (together with DRV)
16 September 2026 9 a.m. to 12 noon Familienleistung (digital), Cleves
29 September 2026 9 a.m. to 12 noon Cleves, Germany
7 October 2026 10 a.m. to 4 p.m. Herzogenrath, Germany
9 October 2026 9 a.m. to 4 p.m. Venlo
12 October 2026 10 a.m. to 2 p.m. Glanerbrug
21 October 2026 10 a.m. to 4 p.m. Bad Nieuweschans
27 October 2026 9 a.m. to 12 noon Cleves, Germany
2 November 2026 10 a.m. to 2 p.m. Bocholt, Germany
11 November 2026 10 a.m. to 4 p.m. Herzogenrath (together with DRV)
11 November 2026 9 a.m. to 5 p.m. Familienleistung (digital), Gladbach
13 November 2026 9 a.m. to 4 p.m. Venlo
18 November 2026 10 a.m. to 4 p.m. Bad Nieuweschans
24 November 2026 9 a.m. to 12 noon Cleves, Germany
7 December 2026 10 a.m. to 2 p.m. Glanerbrug
9 December 2026 10 a.m. to 4 p.m. Bad Nieuweschans
11 December 2026 9 a.m. to 4 p.m. Venlo
16 December 2026 10 a.m. to 4 p.m. Herzogenrath, Germany

When you have selected the date and location, look up the telephone number and call to make an appointment.

Locations and telephone numbers of Cross-Border Information Points
Location Telephone number
Aalten
Enschede-Gronau Euroregion
+31 53 460 5151 or +49 2562 7020
Aachen-Eurode
Meuse-Rhine Euroregion
+49 241 568610
Bad Nieuweschans
Ems-Dollart Region (EDR)
+31 597 521818
Bocholt
Enschede-Gronau Euroregion
+31 53 460 5151 or +49 2562 7020
Glanerbrug
Enschede-Gronau Euroregion
+31 53 460 5151 or +49 2562 7020
Gronau
Enschede-Gronau Euroregion
+31 53 460 5151 or +49 2562 7020
Hardenberg
Enschede-Gronau Euroregion
+31 53 460 5151 or +49 2562 7020
Herzogenrath/Kerkrade
Meuse-Rhine Euroregion
+49 2406 987 9292 of +31 45 545 6178
Kleve
Rhine-Waal Euroregion
+49 2821 793079
Mönchengladbach
Meuse-Rhine-North Euroregion
+49 2161 698 5503
Nordhorn
Enschede-Gronau Euroregion
+31 534 605151 or +49 2562 7020
Venlo
Meuse-Rhine-North Euroregion
+49 2161 698 5503

Look up the address of the location where you have the appointment. When you attend the consultation session, bring with you any documents related to your questions.

Addresses of locations
Location Address Maplink
Aalten Gemeentehuis (Town Hall), Markt 7, 7121 CS Aalten Directions
Bad Nieuweschans Ems-Dollart Region (EDR), Bunderpoort 14, 9693 ZG Bad Nieuweschans Directions
Bocholt, Germany Europa-Haus, Adenauerallee 59, 46399 Bocholt, Germany Directions
Glanerbrug Gronausestraat 1258-1260, 7534 AV Glanerbrug Directions
Hardenberg Gemeentehuis (Town Hall), Stephanuspark 1, 7772 HZ Hardenberg Route
Herzogenrath/Kerkrade Eurode Business Center, Eurode-Park 1, 52134 Herzogenrath/6461 KB Kerkrade Directions
Cleves, Germany Rhine-Waal Euroregion, Emmericher Str. 24, 47533 Cleves, Germany Directions
Nordhorn, Germany Nino Hochbau Kompetenzzentrum, Nino Allee 11, 48529 Nordhorn, Germany Directions
Venlo UWV WERKbedrijf, Prinsessesingel 10, 5911 HT Venlo Directions
Winterswijk Winterswijk: Gemeentehuis (Town Hall), Stationsstraat 25, 7101 GH Winterswijk Directions

If you are not available on any of the dates listed, or you would prefer to speak to a consultant outside of the consultation sessions, call us or make an appointment for a video call.