The Intention Workshop
A step to step guide to a Workshop session:
What happens at a Workshop session?
Colleagues from different departments come together and each person takes on the role of car mechanic in a team to pool their expertise. They can also be joined by experts from other organisations. The group then works together to uncover problems in work processes or in the regulations themselves, and provide solutions.
In every meeting, a particular problem (a ‘car’) is brought in to be fixed by the group of mechanics together. Workshop sessions are not hierarchical. Everyone is there to contribute their own particular expertise. As a symbol of collectivity and craftsmanship, all ‘mechanics’ wear the same work overalls, which are also meant to encourage them to take action.
The Workshop aims to keep lines of communication and accountability short. This enables the team to find a solution or decide on an approach quickly.
See the video about the Intention Workshop.
Want to know more about The Intention Workshop?
We organise special sessions where chain partners can watch or participate in meetings.
Winner of the RBB Award
In 2017, the SVB was presented with the RBB award for the Intention Workshop. The RBB (National Benchmark Group) is an affiliation of 36 public service organisations committed to continually improving the quality of public services to citizens.
An assessment of 3 years of working according to the intention of the law
The Intention Workshop is already a familiar concept and it has dealt with many issues in the past 3 years. Much has been learned, including tips and advice on management and accountability. We have summarised these in a written assessment and determined how we can continue to work according to the intention of the law. If you are interested to know more, click on the link below.
If you have any other questions about The Intention Workshop, send us an email to firstname.lastname@example.org.