What is the procedure?
The procedure will start as soon as we receive your letter.
The procedure is as follows:
- we will send you (or your representative) a form
- on the form, you can specify which organization should draw up a social report
- after we receive the report, we will start our investigation into what happened during the war
- this will be followed by a medical assessment and
- a financial investigation
- finally, you will receive our decision and the results of the investigation
For more information, click one of the subjects below.
- How to obtain an application form
If you write us a letter asking for an application form, we will first send you a general application form. After you have completed and returned the general application form, we will send you another form with questions about your medical situation.
If you would like help with filling in the forms, please call us on 071-5356888.
- Social report
To process your application, we will need information about your wartime experiences, your personal circumstances, and your state of health. You will be asked to give this information in person during an extensive interview. If you wish, you can bring a relative or friend with you. A report will be drawn up of the interview, and you will be sent a copy.
In the Netherlands, the report will be drawn up by a member of staff from an organization specialized in assisting with this type of application. These organizations are Stichting Joods Maatschappelijk Werk (Jewish Social Work Foundation, JMW), Stichting 1940-1945 (1940-1945 Foundation) and Stichting Pelita (Pelita Foundation). These organizations can also inform you about the statutory schemes, and the support available from social services.
Outside the Netherlands, the report will usually be made by a staff member of the Dutch embassy or consulate. If you wish, the interview can be conducted over the telephone.
- Investigation into what happened during the war
First of all, we will determine whether the wartime events mentioned in the social report can be regarded as persecution. We will then seek to confirm these events, for example, by consulting the archives of the Dutch Red Cross and the Netherlands Institute for War Documentation.
If we are unable to confirm the events, that does not mean that we do not believe you. However, it does mean that we have to reject your claim. We will send you a letter informing you about our decision.
If your wartime experiences are confirmed, a medical assessment will take place. If you have solely applied for recognition as a victim of persecution, no further investigations will be needed. You will receive a letter containing our decision.
- Medical assessmentA physician from PUR will make an appointment with you to speak to you personally. We will then contact your doctors or any specialists treating you for further information. Based on the medical information obtained, our physician will determine whether your health complaints stem from your wartime experiences, and also whether you are eligible for financial support on the grounds of permanent damage to your health.
- Financial enquiryIf it appears from the medical examination that you may qualify for financial support, we will carry out a financial enquiry. We may ask you for additional details of your income to determine the amount of your benefit or supplement.
- When can you expect to receive a decision?
Statutory time limits
We are obliged by law to deal with your application within 7 months. If this is not possible, we will notify you, and the processing period will be extended by one period of 8 weeks. If we ask you or an organization outside the Netherlands for information, the processing period will be temporarily suspended. In other words, the time needed to obtain the required details will not count towards the processing time. If we are not able to make a decision with the statutory time limit, you can declare us in default and claim a penalty payment. If that is the case, we will inform you further.
When we have finished our assessment, we will send you a letter containing our decision. Our letter will also explain what you can do if you do not agree with our decision.
If you are awarded a benefit or an allowance towards expenses, we will send you a calculation decision and a payment notification at a later date.