About the SVB
The SVB has a clear and efficient organizational structure
The SVB is also flexible, which means that we can adapt quickly to new tasks and developments in society. We do this with a workforce of some 4,000 expert staff. Wherever possible, we incorporate new implementing tasks into our existing organization, but if necessary, we adjust our organization in order to provide the best possible service.
- The Board of Directors
The Board is accountable to the Minister of Social Affairs and Employment for the SVB’s performance. Meet the three members of the Board.Maarten Schurink
Ruud van Es
Maarten Schurink (1975) is Chair of the Board of Directors of the Sociale Verzekeringsbank. ‘As Chair of a major implementing organization, I would like to work towards providing citizens with unified access to all government authorities. Citizens put their faith in us to award and pay their benefits on time and according to the law, whether for child benefit, old age pension, or any of the other benefit schemes we are responsible for. This is what I and my colleagues aim to achieve together.’ Maarten Schurink joined the SVB as Chair of the Board of Directors in May 2016. He previously worked as Town Clerk for the city of Utrecht, with more than 4000 civil servants working under him. In developing that organization, Maarten focussed on behavioural change and adapting its work processes and IT structure. Before moving to Utrecht, Maarten worked as Town Clerk for the town of Dordrecht and held various positions at Berenschot and the Ministry of the Interior and Kingdom Relations. Maarten studied management and organization and political science at the Catholic University Nijmegen.
Coen van de Louw
Ruud van Es (1959) is a Member of the Board of Directors. 'At the SVB, we continually strive to improve the service for our clients. Together we ensure that citizens are aware of and receive what they are entitled to.' Ruud van Es has been a Member of the Board since 1 May 2016. He started working at the SVB in 2005. Before joining the Board of Directors, he was Director of Client Operations for three years. A lawyer by trade, Ruud van Es also worked for Detam and Cadans industrial insurance associations and the Institute for Employee Benefit Schemes (UWV).
Coen van de Louw (1963) is a Member of the Board of Directors. ‘A client-oriented and efficient implementing organization that people like working for. I would be delighted to be able to contribute to that.’ Coen van de Louw has been a Member of the Board since April 2015. Before that, he was director of the General Inspectorate of the Ministry of Social Affairs and Employment. An economist by trade, Coen van de Louw has previously held positions at the Ministry of Finance, the Tax Administration and the municipality of Amsterdam.
- List of department directors
Department Director Audit Department Ronald van Rijswijk Communication & Information Werner van Bastelaar Personal Budget department Christine Nijkamp Client Service Operations Bas van Delden Finance & Control Karin Hubert HR, Facilities & Purchases and Contract Management Stefan van de Griendt IT Rikky van Osch Legal Affairs Christward Gradenwitz Strategy and External Relations Floris Bannink (a.i.)
- Advisory Council
The Advisory Council advises the Board of Directors on decision making concerning matters of strategic importance to the organization. The Advisory Council can provide advice either on request or on its own initiative, and also acts as a sounding board for the Board of Directors. The Advisory Council is composed of the following members:
Mr B. WientjesChair
Mr P.A.M. BoomkampMember
Mr J. van der WerfMember
Ms S.M.J.G. GesthuizenMember
Mr R. PaasMember
- SVB Client Council
The SVB Client Council is composed of a number of SVB clients. Are we reaching the people we want to reach? Are the rules about living with a partner clear enough? These are just two examples of subjects that the SVB Client Council concerns itself with, providing the SVB with suggestions and advice, both on its own initiative, and on request.
As a discussion partner for the Board of Directors, the Client Council helps to improve the quality of our services, for example by making suggestions and providing feedback on signals and complaints from clients. The Client Council meets four to six times per year. In addition, diverse working groups meet a few times per year to prepare recommendations.