Wubo - Can you submit a new claim?

If new details come to light or if your circumstances change, you can always submit a new claim. To check whether it will be worthwhile for you to do so, call our client service department on +31 (0)71 535 6888.

Submitting a new claim if your war-time experiences have not been confirmed

If we have not been able to find evidence of relevant events, that does not mean that we do not believe what you say. It does mean, however, that we had to reject your claim. You will have received a decision about this. It could be worth your while to submit a new claim if, for example, you find a witness who can confirm your war-time experiences.

Submitting a new claim if your health complaints are not attributable to violent war experiences

If your claim has been rejected because your health complaints were not caused by violent war experiences but stem from other clear causes, you can submit another claim if you have health complaints that were not taken into consideration previously. Psychological complaints in particular are liable to appear in later life. Physical complaints that arise more than 60 years after the war tend to be a result of old age or 'wear and tear'.

Submitting a new claim if your health complaints were not considered sufficiently serious

If your claim was rejected because the health complaints resulting from violent war experiences did not result in permanent limitations, you can submit a new claim if these complaints have worsened.

If your benefit or contribution towards expenses has not been payable

If your income has been too high for you to receive a benefit or reimbursements/allowances for expenses, you can ask for your entitlement to be reassessed if your income drops.