Client Council
The SVB Client Council is composed of a number of SVB clients. Are we reaching the people we want to reach? Are the rules about living with a partner clear enough? These are just two examples of subjects that the SVB Client Council concerns itself with, providing the SVB with suggestions and advice, both on request and at its own initiative. As interlocutor for the Board of Directors, the Client Council helps to keep the level of service we provide as high as possible. For instance, by making suggestions for improvements and informing the Board about complaints or comments by clients. The Client Council convenes four to six times a year. In addition, working groups come together several times a year in different combinations to prepare recommendations.
The members of the Client Council
The Client Council of the SVB comprises a chair and ten members. Five members are nominated by organizations for the elderly, ethnic minorities and employees. The other five seats are occupied by individual SVB clients who have direct experience of service provided by the SVB.
- W.J.C. (Willem) van der Pol (1939), chair
- Ms K. W. (Karina) Alderliesten-Begthel (1968), member
- Ms G.F.P. (Gillina) Baaij (1950), member
- J. (Johan) Kleijn (1944), member on behalf of the CNV trade union federation
- Ms M. (Mireille) Kassens-van Asperen (1976), member
- A.J.G.M. (Ton) Reuver (1947), member on behalf of the MHP trade union federation
- W.F.M. (Wim) Jansen (1946), member on behalf of the assocation of senior citizens' organizations
- F. (Frans) Slangen (1943), member
- I.B. (Jack) Rasmijn (1940), member on behalf of the National Ethnic Minorities Consultative Committee
- Ms T.G.N. (Twie) Tjoa (1943), member
- Ms I. (Irene) van de Veer-Verhagen LL M(1949), member