On this page, you can get help with the following: text size, language options (there are 6 languages to choose from), searching, printing, PDF files, contacting us, website accessibility, and copyright.
You can make the text on the website bigger or smaller in two different ways:
- At the top left of each page, you can select a normal-sized letter, a large letter or an extra large letter.
- Most browsers allow you to adjust the text size. With Internet Explorer, you can adjust the text size via Menu, View, Text Size.
At the top right-hand corner of each page, you will find language choice buttons. You can choose to see the website in the following languages:
Not all parts of the Dutch site have been translated. If you think additional information needs to be translated into one of the above languages, please let us know.
Searching this site
In the right-hand column of the page, under "Type in your question here" you can enter a question or keywords to search for information:
- Ask your question by typing in a full sentence. For example, if you type "How can I claim AOW pension?", you will see a list of 5 search results. If any of the results are relevant, you can click on them.
- Searching using keywords. You can also search using keywords. For example, you could type in "AOW" and "claim". You will then also see a list of search results.
At the top right of almost every page you will see a print button which you can use to print the text on the page. If you want to print the page as you see it on your screen, use your browser's print button (at the top of the screen).
A number of documents on this site are available as PDF files. To read PDF files, you need a program such as Adobe Reader. This program will probably already be installed on your computer, but if not, you can download it free of charge from www.adobe.nl.
If you would like to ask us a question, you can phone us, send us an email, write us a letter or visit us in person. You will find a contact link at the top right-hand side of each page.
For questions, comments or suggestions regarding the usability and design of the website, please fill in the questionnaire.
We want our services to be available to as many people as possible. When building the site, we took care to make the site as accessible as possible for people with visual limitations.
If you have trouble understanding the information on our website, please visit our simplified site, http://svb.mijnabc.nl.
The Sociale Verzekeringsbank has copyright on all texts and images on this website. However, parts of texts on this website may be reproduced provided that the source is quoted.